Quality Policy
Our Quality Policy
At Onlayer, we support banks and payment service providers (PSPs) in customer onboarding, monitoring, compliance management, and providing insights, helping them minimize risks and rapidly capitalize on growth opportunities. Within this framework, we commit to maintaining the highest level of customer satisfaction, adopting a continuous improvement approach, and sustaining our leading position in the industry through our activities in Information Security, Cybersecurity, Software Development, and IT Consulting.
In line with this commitment, we:
– Establish a quality management system aligned with our organizational purpose and strategic objectives, managing our processes effectively.
– Develop and maintain a robust framework for setting and monitoring our quality objectives.
– Provide services that meet the expectations of all stakeholders by fully complying with national and international standards, legal regulations, and customer requirements.
– Continuously enhance the effectiveness of our quality management system, service processes, and customer satisfaction through continuous improvement practices.
– Implement the highest quality standards in information security, cybersecurity, and software development, ensuring our processes are secure and sustainable through a risk-based approach.
– Increase quality awareness by developing our employees’ competencies and promoting teamwork.
As Onlayer, we remain committed to fulfilling the requirements of our quality management system and continuously improving our processes, ensuring that we consistently deliver reliable and high-quality services to our stakeholders.