Smart Q&A logic refers to a dynamic, algorithmically driven questionnaire system that adapts its subsequent questions based on the user's previous answers. In the payment industry, it is primarily used to simplify complex regulatory or compliance forms, ensuring the user only sees questions relevant to their specific technical setup.
The Problem with Static PCI Forms
Determining the correct Payment Card Industry (PCI) Self-Assessment Questionnaire (SAQ) is notoriously difficult for merchants. Submitting the wrong form (e.g., submitting SAQ A instead of SAQ A-EP) results in compliance failure and requires the risk team to manually intervene, correct the merchant, and restart the process.
The Intelligent PCI Wizard by Onlayer
Onlayer eliminates this friction entirely. Our Intelligent PCI Wizard uses smart Q&A logic to guide merchants to the exact SAQ type (A, A-EP, B, C, D) automatically. By asking simple, non-technical questions about how they process payments, Onlayer achieves a 100% SAQ classification match rate without any manual risk team intervention.
