Evaluate public trust. Expose hidden reputational risks.
Scan external digital sources; review platforms, forums, and marketplaces, for reputational risks and early fraud signals. Integrate public trust intelligence into your KYM workflows to prevent onboarding bad actors, cloned entities, banned sellers.
PAIN POINTS
Why do teams need external reputational checks?
nternal KYM misses off-domain public sentiment. Reputational Checks exposes it.
Expose hidden fraud and complaints
Merchant reputations are heavily shaped outside their official websites. Approving merchants with massive unresolved complaints or hidden fraud reports exposes your portfolio to severe chargeback spikes.
Identify hidden blacklists and bans
Bad actors frequently hide prior bans and scam tags from acquirers. Without scanning external forums and marketplaces, you risk actively onboarding previously blacklisted entities.
Complete your digital due diligence
Regulators and schemes increasingly expect acquirers to monitor public sentiment and external risk signals. Failing to evaluate a merchant's complete digital footprint leaves your compliance posture vulnerable.
SOLUTIONS
How Reputational Checks solves these problems?
By analyzing external public sentiment to deliver actionable, risk-adjusted intelligence.
Analyze External Trust & Sentiment
Analyze public reviews across 50+ external platforms, including Trustpilot, Yelp, Google Reviews, and App Stores. Enable risk-adjusted portfolio scoring and remediation tracking based on real-time public sentiment. Deliver sentiment-based alerts and summary reports directly to your risk and sales teams.
Detect Fraud & Scam Signals
Identify up to 3x more fraud risk signals than internal KYM sources alone. Detect external blacklists, scam tags, unresolved complaints, and poor public ratings automatically. Catch merchants with prior bans or scam reports definitively before finalizing the approval process.
Expose Impersonation & Cloned Listings
Map merchant presence and operational behavior across major e-commerce marketplaces and global app stores. Flag severe impersonation risks, cloned listings, and unauthorized brand usage instantly. Export timestamped screenshots, sentiment scores, and risk tags to strengthen audit-ready due diligence.
WHO IT’S FOR?
One tool helps multiple teams achieve their goals. Connect your departments with a single, shared platform.
Risk & Fraud
Detect negative reputation patterns, prior scam flags, and massive complaint volumes early.
Compliance
Strengthen standard KYM processes with publicly verifiable, evidence-backed due diligence data.
Operations
Flag severe reputational concerns automatically during initial merchant evaluation and renewal cycles.
Sales & Marketing
Rank and prioritize highly-rated, high-performing merchants to accelerate lead conversion and acquisition focus.
Ready to take control of merchant risk?
See how Onlayer fits your workflow in a short demo.