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GLOSSARY

Know Your Customer (KYC)

Last Update: 18 Mar 2026

Know Your Customer (KYC) is the foundational due diligence process used by financial institutions, banks, and fintech companies to verify the identity of their clients. While "Know Your Merchant" (KYM) specifically applies to businesses accepting payments, KYC is the broader term that applies to all financial account holders, including individual consumers.

The Three Pillars of KYC

 

A robust KYC program is essential for Anti-Money Laundering (AML) compliance and consists of three main components:

  1. Customer Identification Program (CIP): Collecting and verifying basic ID information (name, Date of Birth, address, government ID).

  2. Customer Due Diligence (CDD): Assessing the risk the customer poses and verifying the nature of their business.

  3. Continuous Monitoring: Ongoing oversight of the customer's transactions to ensure they match their established risk profile.

Why Manual KYC Fails at Scale

 

As payment facilitators and acquirers attempt to grow their portfolios, relying on human analysts to manually review ID documents and run background checks creates massive onboarding delays and high abandonment rates.

Automated Onboarding with Onlayer

 

Onlayer replaces slow manual reviews with instant, data-driven decisions. By automating the entire KYC and KYM lifecycle, Onlayer strictly assesses eligibility and risk limits within minutes. This allows you to scale your merchant and customer acquisition aggressively without needing to add more headcount to your operations teams.

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Know Your Customer (KYC)